Vacasa homeowner reviews

Achieving vacation rental management bliss in Central Texas

Theresa shares why the support of Vacasa's local team triumphs over the competition.
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Theresa W. knew partnering with a vacation rental management company with a local team who cared for her home like it's their own would be a game changer. She also understood the importance of communication, particularly when it came to the success of her investment property in Wimberley, Texas.

Those keen perspectives ultimately led Theresa to meet with Vacasa’s local, in-market team to discuss a future partnership. During those conversations, she realized she had finally found a cohort of professionals who knew and cared about the local community, and who shared her passion for proactiveness, communication, and Central Texas.

With the details set, the next step was to open up her charming ranch to travelers with the help of her local area manager, Scott L., who's been overlooking Vacasa’s operations in this Central Texas destination since February 2022.

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“Being there” matters in vacation rental management

Managing any vacation rental requires a local team with specific expertise and care. Success is also contingent on the elements Theresa shared through her experience working alongside Vacasa, including qualities like:

  • Responsiveness
  • Communication skills
  • Caring for the property
  • Financial transparency
  • Friendliness
  • Local awareness

Theresa explained that having a local manager like Scott—who embodies these characteristics—has been incredibly valuable. "Scott is very responsive and communicative and stays on top of the property. He lets me know what's going on with everything," says Theresa.

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"Scott is very responsive and communicative and stays on top of the property. He lets me know what's going on with everything."
—Theresa W., Wimberley, Texas homeowner

That responsiveness has boosted Theresa's confidence in Vacasa's ability to care for her home and the guests who experience it. She also feels assured that her team understands the details that matter to guests.

Proactive resolutions provide comfort

Property management is not just about numbers—it's also about the people. A few aspects Theresa kept returning to involved Scott and the local Vacasa team's emphasis on transparency, friendliness, and quickly answering questions.

"I don't like financial surprises, and Scott works hard to ensure that doesn't happen. He's friendly and puts me at ease when I have concerns or questions.

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"I don't like financial surprises, and Scott works hard to ensure that doesn't happen. He's friendly and puts me at ease when I have concerns or questions."
—Theresa W., Wimberley, Texas homeowner

Rather than stress over issues and uncertainty, Theresa finds that having a local Vacasa team that addresses a problem before it becomes one allows her investment to be a source of joy. In turn, she continues to appreciate Scott's assistance by concluding, "I feel like he treats the property like his own. I appreciate that—thank you, Scott!"

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Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa of Arkansas LLC; Vacasa Colorado LLC (Micah Victory); Vacasa Delaware LLC, 302-541-8999; Vacasa Florida LLC; Vacasa Illinois LLC 481.014072, Micah Victory Managing Broker Lic# 471.021837; Vacasa Louisiana LLC, Dana MacCord, Principal Broker, ph 504.252.0155 (Licensed in LA); Vacasa Michigan LLC, 602-330-9934; Vacasa Missouri LLC, Vicki Lyn Brown, Designated Broker; Vacasa Nevada LLC; Vacasa New Hampshire LLC,45 NH-25, Meredith, NH 03253, Susan Scanlon, Broker of Record; Vacasa Minnesota, Broker: Micah Victory, license #40877637; Vacasa New Mexico LLC, 503-345-9399; Vacasa New York LLC, 888-433-0068, Susan Scanlon, Real Estate Broker; Vacasa North Carolina LLC; Vacasa Oregon LLC; Vacasa Pennsylvania LLC; Vacation Palm Springs Real Estate, Inc., California DRE #01523013, Mark Graham, California DRE #00700720; Vacasa Real Estate LLC (licensed in Texas, Debra Brock, Designated Broker); Vacasa Real Estate LLC (licensed in Washington, Robert Brush, Designated Broker); Vacasa Seasonals Inc., California DRE #02160171, Lisa Renee Stevens, California DRE #01485234; Vacasa South Carolina LLC; Vacasa South Dakota LLC; Vacasa Tennessee LLC; Vacasa Vacation Rentals of Hawaii LLC, 69-201 Waikoloa Beach Dr. Ste. #2F17, Waikoloa, HI 96738; Vacasa Vacation Rentals of Montana LLC, Terah M. Young, Licensed Property Manager; Vacasa Virginia LLC; Vacasa Wisconsin LLC; Vacasa Wyoming LLC. In Canada, this advertisement is provided by Vacasa Canada ULC, CPBC lic. number 75826, 172 Asher Rd. V1X 3H6 Kelowna, BC.