About Vacasa

Vacasa Heartline building Open House event on rooftop
People ordering coffee drinks from a barista at the Vacasa in-house coffee bar

Who we are

Vacasa unlocks the possibilities of how we enjoy vacation homes. We take care of managing our homeowners’ vacation houses so they can actually enjoy their free time (and their home when they want to). And our guests book vacations with peace of mind, knowing they’re going to find exactly what they’re looking for without any surprises.

With industry-leading technology, we help people invest smarter—from where to buy a property, to which amenities will earn five-star reviews. It all works together to maximize revenue for our homeowners.

At Vacasa, our people are leading the charge. With our professional, local caretaking teams in every market we manage, central support staff, and 24/7 customer service, we’ll be there every step of the way.

We believe the best vacations are in strong local communities. We strive to foster positive social impact and institute long-lasting change. Learn more about our social responsibility initiatives.

Fast facts

34

U.S. states, plus Canada, Belize, and Costa Rica

2 million+

guests per year

25,000

Vacasa homes

299,000+

5-star reviews on Vacasa.com

bright living room with an old fireplace
Historic Camp Hungry
a made bed in a vacation home

How it all started

Vacasa was born around a dining room table. It began in 2009, when founder Eric Breon struggled to find a property manager that could offer both professional care and strong financial returns for a family vacation home on the Washington coast. He knew there had to be a better way to care for vacation homes and provide guests with an exceptional experience. So he decided to give the vacation rental industry a renovation.

The market was ready for a company with a forward-thinking approach—using technology and data to enable local teams to care for homes and guests, while maximizing revenue for homeowners. Vacasa quickly grew from one house on the Washington coast to servicing homes across North America.

Today, Vacasa is the leading full-service vacation rental management company in North America. We have big plans for the future, but our focus remains true: to empower our homeowners, guests, and employees to invest in vacation.

Our mission

To make it possible to invest in vacation—making the most of every home, moment, and memory.

Core values

Innovation

We’re future seekers who anticipate what's next, constantly brainstorming and learning from our mistakes.

Accountability

We follow through every goal with decisive action and do right by each other.

Growth

Driven and purposeful, we set the bar high and strive for improvement and progress.

Empathy

We listen closely, engage thoughtfully, and cultivate lasting relationships built on mutual benefit and trust.

Meet our homeowners