I would say over all, 3.5 - 4 stars. We enjoyed the stay. Here is my honest, constructive feedback:
Thank you for the welcome basket/things to use until we were able to get to the store. That was sweet. The driveway was shoveled which was also nice.
The views are definitely great. There was plenty of space for everyone. The hot water was a plenty. The fireplaces were great to have and kept the house pretty warm. There was soap and shampoo in the bathrooms, that’s always appreciated.
However, things that stood out that weren’t so great:
instructions for check in weren’t super clear regarding where to find the key. It took us a few minutes to future it out.
Full beds downstairs instead of queens that were advertised - Neither of the beds downstairs really allow for two people to sleep together. We measured. They are not queens.
Front entry is not conducive to everyone removing their shoes as requested in the winter. Suggest a nice big mat to avoid getting the floors wet.
Furniture - downstairs couch has pockets that you sink into and it’s very uncomfortable. Especially for our one guest who had to sleep on it. There’s a huge stain on the upstairs bed - found after stripping the sheets. 😒
Some of the sliders cannot be unlocked/opened. Some of your rugs are not secure, one of us nearly slipped and fell a couple of times downstairs.
There were conflicting messages for check out on the app VS a book we found in the house VS the automated email I received on our last night. I went with the automated email as the book lists unreasonable expectations for guest like wiping out the fridge? That’s what your cleaning company is for.
And finally, non responsiveness to messages via the VRBO app. I received a few automated messages about this trip but I never received responses to messages once we arrived, via VRBO where we booked this stay. Please note we sent a msg regarding a hole in the back of one of your doors, please see the app.
Hope this feedback helps. I expected better.
Jo Richardson R.
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Jan 2026