Loved the house and it was great for a family of 14 to gather. It was clean and comfortable. I would rate it higher except for we had a couple issues while staying and no one came to fix. On arrival, the direction to access the elevator did not work, it was locked and we could not get in. Called them on arrival and they walked us through to get a key to access the front door and they said they would come an unlock so we could access. They never showed to do that. Next issue, the next day there was a loud screeching in one of the bathrooms. We thought is was the pipes. Called again and let them listen and they said they would send someone out. No one came out and we called again that night and was told they would have to contact the owners and would take care out it after we left. It was so loud sleeping would have been an issue so our son diagnosed the issue and discovered it was coming from the toilet flap... so every flush the flap had to be worked with so it would not make the noise. Property management was not helpful and I would consider switching companies if I owner the place. Other than that would have a great time.
CARLA W.
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May 2026