Vacasa’s local vacation rental property management services

Someone to watch over your home, your guests, and you.


Whether your vacation home is just down the street or across the country, your Vacasa local team is ultimately the key to your success. A lot rides on them—from your guest experience to reviews and rental revenue. That’s why our local folks are the heart of our operation, supported by a central office and technology that streamlines every stay.

Dedicated local teams

From Colorado to Costa Rica, Maui to Maine, your local Vacasa team is the key to delivering memorable, comfortable, and clean getaways to your guests.

Trusted partners at your side and doorstep

As the saying goes, it takes a village. At Vacasa, our local staff band together behind the scenes to keep your home in tip-top shape and your guests happy and safe.

Your main point of contact day-to-day is your local manager, who will send frequent updates on your vacation home and who you can turn to with any questions. From there, your team gets only bigger (and better). Your local manager is part of a tight-knit team of:

  • Operation managers
  • Maintenance technicians
  • Home inspectors
  • Housekeepers
  • Property caretakers

Local market experts

Vacasa local team members are true locals in every sense. Often born and raised in the area, they’re your personal insiders. Count on them for knowledge that only a savvy resident would have, from guest booking behaviors to competitive pricing in the area.

Insight like this can be priceless, enabling you to be more effective in choosing your furniture and amenities, and ultimately helping to guide your success.

  • Local rules and regulations around short-term rentals

  • Booking behavior in your area

  • Major events that impact your occupancy rate

  • How to maximize high, low, and shoulder seasons

  • Competing short-term rentals

  • Local impact of vacation rental industry trends

Modern vacation rental management.

Your home is a success waiting to happen. We'll show you how.

Market pricing

Your Vacasa team’s local insights—along with our pricing technology—look at the demand, season, weather, and what’s going on in your local area every day to price your vacation home accordingly.

Local vacation home care

All the heavy lifting is done for you. With Vacasa, your vacation home is in good hands. Just ask the thousands of Vacasa housekeepers and maintenance techs, all local folks who give our vacation homes individualized attention day in and day out. Don’t be surprised when their level of detail rivals your own.


Consistently—and thoroughly—clean vacation homes are one of our hallmarks. Cleanliness is crucial for getting good reviews (and avoiding negative ones) and attracting more guests. That’s why we have a crew of 2000+ professional housekeepers across North and Central America dedicated to cleaning and prepping homes for every stay.

Our housekeepers do more than clean.

  • Stock every home with a starter kit of essential supplies, such as hand soap, laundry detergent, and garbage bags
  • Conduct home inspections before every check-in, including checking appliances, amenities, and WiFi speeds
  • Clean and restock all linens, including bedding and towels
The pool and private dock overlooking the bay at a vacation rental in Holmes Beach, Florida.
quote-mark Created with Sketch.
"The condition of the house speaks to the quality of our Local Support Team. My wife and I are very happy with how our home is cared for."
—Andy K., Gulf Coast homeowner

Maintenance and repair

Keeping your vacation home in prime condition can make a big difference.

  1. Get great reviews
  2. Avoid costly repairs
  3. Attract a steady flow of bookings

Travelers want well-kept vacation rentals, inside and out. At Vacasa, we take care of the small to-do’s that come with owning a vacation home—from preventative measures to minor maintenance—many at no extra cost to you.

Maintenance included in Vacasa’s full-service management fee:

  • Replace standard supplies (batteries, lightbulbs, cleaning supplies)

  • Prepare home for seasonal conditions (certain markets)

  • House visits during guest stays (flip breakers, troubleshoot WiFi issues, unclog drains)

  • Minor maintenance, such as reinstalling window screens, or fixing coffee makers or broken door handles

  • Maintain outdoor BBQ and refill propane tanks

  • Maintain hot tub

Home inspections

We’re proactive about protecting your home and your bottom line.

After every stay, your local team completes a 140-point home inspection to ensure it’s ready for the next guests:

  • All floors and carpets are swept or vacuumed

  • Electronics function properly and have working batteries

  • Items left behind by previous guests are cleared

  • Kitchen surfaces and appliances are clean

  • Artwork and accent pieces are dust-free and hung straight

  • Bathtubs, toilets, and sinks are sanitized

  • Beds are well made with clean sheets

  • Soaps, shampoos, and cleaning supplies are restocked

The back deck of a vacation home near the water in Rockport, TX.
quote-mark Created with Sketch.
"Our house has done extremely well, we're very pleased. We do pretty much nothing, and Vacasa does it all."
—Robert Pina, Rockport homeowner

Local vendor relationships

Benefit from our local connections to keep your home in prime condition. We only work with vendors who meet our high standards and criteria:

✔ Consistently deliver quality work

✔ Respond quickly

✔ Show up on time, everytime

Our local vendor connections include:

  • Electricians
  • Plumbers
  • Pool cleaners
  • Hot tub technicians
  • Pest control
  • Roof repair
  • Arborist
  • Heating, ventilation, and air conditioning (HVAC) technicians

24/7 guest service

We take vacations seriously. Your guests deserve attentive care and 24/7 support. And, your local Vacasa team (along with our central support team) makes sure they get it. They’re the go-to for basically anything your guests need.

Local care and support

A light goes out or the oven breaks? Your local crew can quickly jump in to help on-site. Guests are just a phone call or text away from getting help with:

  • Check-in and check-out

  • Directions to vacation home

  • Replacing missing essentials, such as paper towels or soap

  • Broken appliances, air conditioners, and heaters

  • Wi-Fi issues

  • Keyless entry

  • Plumbing and water heating issues

  • Extreme weather conditions

Towels hanging in a bathroom.

Guest essentials

Your guests will always receive a starter kit of toiletries, paper products, and basic cleaning supplies for their stay. We provide, at no added cost to you:
  • Shampoo, conditioner, and soap for each full bathroom
  • Hand washing soap for each bathroom and kitchen
  • All-purpose cleaner
  • Paper towels and toilet paper
  • New dish sponge, dishwashing liquid, and dishwasher detergent
  • Laundry detergent
  • Pet bowl and pet baggies for pet-friendly homes

Owner support

Call, text, or email—for issues big or small. We’re here when you need us (oftentimes—with our routine home inspections and maintenance—even before that). Door knob broken? Basement flooded from a recent rainstorm? Or, just have a burning question about your rental rates?

With Vacasa, your stress stops here. Reach out—we’ll always pick up, text back, and have a solution ready to go.

24/7 service

Your Vacasa local team is on-call 24/7 to respond to home issues, guest needs, or other requests. You’ll also have a dedicated local manager you can call, text, or email anytime.

Safety and security

Your vacation home, guests, and neighbors are in safe hands. Your on-the-ground local team provides constant care and security for what matters most to you.

Included in our full-service management fee:

✔ Damage and care inspections after every stay

✔ In-depth home inspections twice a year

✔ Routine checks on safety items, including smoke detectors, fire extinguishers, carbon monoxide detectors, first aid kits, and flashlights

Emergencies and natural disasters

When disaster strikes, we’re here to help. Vacasa is the only vacation rental management company in North America with a seasoned disaster response team. Your local team jumps right into action to help you and your guests navigate natural disasters and other emergencies.

  • Keep you and guests in the loop with status updates and local alerts
  • Work with local connections and national resources, while keeping a close eye on conditions
  • Coordinate local staff to check in on homes and ensure guests are safe
  • Routinely look for potential hazards that put your property at risk, including overhanging trees, obstructed exit routes, and uncleared brush
  • Afterward, assist with getting vacation homes rental-ready again

Homeowner success stories

Local teams make all the difference. See the kind of impact they’ve had on vacation homeowners, their homes, and their guests.

Headshot of Ken S, a Cape Cod vacation rental homeowner.
Cape Cod, Massachusetts

Nights booked: 424
Total bookings: 138
Rental revenue: $206,672

Park City, Utah

Nights booked: 1,361
Total bookings: 293
Rental revenue: $540,265

Tanya case study photo
30A, Florida

Nights booked: 374
Total bookings: 64
Rental revenue: $415,878

Vacasa property management FAQ

Vacasa offers local property management services across North America and throughout Central America—everywhere our vacation homes are located. Discover our destinations here.

Give us a call at 888-711-0781 or fill out this contact form. Let’s chat about what’s possible.

Let's get started

Talk to us

You've got questions. We've got answers.

Call 844-518-0967 to speak with a Homeowner Consultant, who can answer preliminary questions and see if we’d be a good fit for you.

If you'd like to move forward, we’ll put you in touch with our market expert in your neighborhood to explore the financial potential of your home, outline our management fee, and introduce your local team.


Get more info

Not ready to chat? We’ll email you more info to explore.

Property management resources

large outdoor pool surrounded by lounge chairs and umbrellas in Palm Springs
What is full-service vacation rental property management?
Blue vacation home rental in Gatlinburg, TN with wooden balconies on two stories alongside the house in the woods.
How to run your vacation rental like a business
cabin rental in the smoky mountains
How to manage a vacation rental remotely
modular vacation home in Folly Beach, SC
How to manage multiple vacation rental properties