How a first-time vacation home buyer found the perfect management partner

Read about how Vacasa’s exemplary professionalism helped a new property owner launch their business.


Buying or managing one's first investment property can be nothing short of intimidating. What’s more, finding a dedicated and experienced vacation rental management company can also have a significant impact on the home’s performance, as well as the eventual guest experience.

For Julie L., one of her primary goals was to discover a management partner that demonstrated exceptional professionalism locally, while also staying collaborative as they navigated new experiences.

Fortunately, Julie's search for the ideal team ended in 2019 after meeting Vacasa and its Local Operations Manager Austin H. She decided to partner with them because she knew they shared her vision and understood her needs. With those boxes checked off, they quickly prepared her first condo rental to host her first guests.

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In a competitive market like the Alabama Gulf coast from Fort Morgan to Gulf Shores, timing, responsiveness, and delivering the best guest experience are paramount to success. Those needs become reasonably more pronounced when an owner transitions into their first investment property, especially in the beautiful Plantation Palms in Fort Morgan.

Happily, Julie shares that Austin and the Vacasa team shine in every area when it comes to professionalism. She explains that his strong sense of responsibility and reliability define his work, providing the accountability and responsiveness she needs. "Our account rep Austin is very professional—he's very timely with his responses."

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“Our account rep Austin is very professional—he’s very timely with his responses.”
—Julie L., Fort Morgan, Alabama homeowner

It takes an active collaborator

Julie praised Vacasa's local team for their expertise and ability to guide her through launching her first short-term rental gracefully and effortlessly. She noted that Austin's informative and patient approach to explaining the intricacies of her business, answering questions, and providing guidance provided the reassurance she needed from the start.

That immediately allowed Julie and her local Vacasa team to establish a professional partnership built on collaboration and active communication. "[Austin] is willing to collaborate through different ideas. That's very important to us, as this is our first rental property."

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“[Austin] is willing to collaborate through different ideas. That’s very important to us, as this is our first rental property.”
—Julie L., Fort Morgan, Alabama homeowner

Julie concluded by emphasizing the importance of having a dedicated account representative with a local team, particularly for first-time vacation property owners. She elaborated that it provides a seamless and informative experience that simply makes things easier and worry-free. In turn, vacation rental owners like her gain peace of mind by knowing they have an active partner who goes above and beyond, with an individual who can answer questions as they surface.

That comfort translates into a more refined guest experience, smooth booking process, and worry-free transactions. Collected together, her highly-rated condo on Fort Morgan's coastline welcomes visitors annually who leave with pure delight and the intent to return.

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California licenses
Vacasa Seasonals Inc.
California DRE #02160171

Vacation Palm Springs Real Estate, Inc.
California DRE #01523013

Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa of Arkansas LLC; Vacasa Colorado LLC (Micah Victory); Vacasa Delaware LLC, 302-541-8999; Vacasa Florida LLC; Vacasa Illinois LLC 481.014072, Micah Victory Managing Broker Lic# 471.021837; Vacasa Louisiana LLC, Dana MacCord, Principal Broker, ph 504.252.0155 (Licensed in LA); Vacasa Michigan LLC, 602-330-9934; Vacasa Missouri LLC, Vicki Lyn Brown, Designated Broker; Vacasa Nevada LLC; Vacasa New Hampshire LLC,45 NH-25, Meredith, NH 03253, Susan Scanlon, Broker of Record; Vacasa Minnesota, Broker: Micah Victory, license #40877637; Vacasa New Mexico LLC, 503-345-9399; Vacasa New York LLC, 888-433-0068, Susan Scanlon, Real Estate Broker; Vacasa North Carolina LLC; Vacasa Oregon LLC; Vacasa Pennsylvania LLC; Vacation Palm Springs Real Estate, Inc., California DRE #01523013, Mark Graham, California DRE #00700720; Vacasa Real Estate LLC (licensed in Texas, Debra Brock, Designated Broker); Vacasa Real Estate LLC (licensed in Washington, Robert Brush, Designated Broker); Vacasa Seasonals Inc., California DRE #02160171, Lisa Renee Stevens, California DRE #01485234; Vacasa South Carolina LLC; Vacasa South Dakota LLC; Vacasa Tennessee LLC; Vacasa Vacation Rentals of Hawaii LLC, 69-201 Waikoloa Beach Dr. Ste. #2F17, Waikoloa, HI 96738; Vacasa Vacation Rentals of Montana LLC, Terah M. Young, Licensed Property Manager; Vacasa Virginia LLC; Vacasa Wisconsin LLC; Vacasa Wyoming LLC. In Canada, this advertisement is provided by Vacasa Canada ULC, CPBC lic. number 75826, 172 Asher Rd. V1X 3H6 Kelowna, BC.